Dashboard

This guide describes metrics available on Apphud Dashboard.

View metrics of your app in a convenient dashboard.

About Currencies

US Dollar is a base currency in Apphud. All transactions are automatically converted to USD by the exchange rates at the time of event using OpenExchangeRates.

Dashboard metrics

Monthly Recurring Revenue (MRR)

MRR is recurring gross revenue normalized in to a monthly amount. It's calculated as a sum of the monthly fee paid by each paying customer.

Example

If you have 10 customers paying $10 per month. MRR will be equal to:

MRR = 10 subscribers × $10 per month = $100.

All non-monthly subscription plans are being normalized in to a monthly plan. For example, annual subscription that costs $120 per year will be normalized in to $10 per month.

Active Regular Subscriptions

Number of currently active regular subscriptions. Trials, introductory and promotional offers are excluded from this amount.

Here you can also see a number of regular subscriptions with autorenewal enabled and disabled.

Active Trials

Number of currently active subscriptions in trial period.

Active Intro Offers

Number of currently active subscriptions in introductory period.

Active Promo Offers

Number of currently promotional offers.

In Billing Grace Period

Number of subscriptions that are currently in Billing Grace Period.

In Billing Retry Period

Number of subscriptions that are currently in Billing Retry Period.

What is the difference between “In Billing Grace Period” and “In Billing Retry Period”?

Billing Grace Period is Apple’s new feature. With Billing Grace Period turned on, Apple tries to charge subscriber within 16 days maximum. Developer must grant premium access to subscriber during this time. Once subscriber enters grace period, his subscription goes to Grace state, and Apphud SDK isActive() method still returns true. With Billing Grace Period turned off, subscription goes to Expired state and isActive() method returns false. However, Apple still attempts to recover subscription within up to 60 days but less aggressively. In both cases when subscription is reactivated, it will change to Regular state. You can manage Billing Grace Period feature in your app’s “Features” tab in App Store Connect.

Gross Revenue

Gross revenue is a total amount billed to customers for purchasing subscriptions prior to refunds, taxes and Apple’s commission.

Refunds

Number of subscription refunds within selected period.

Proceeds

Estimated amount you receive on sales of subscriptions. It excludes refunds and Apple’s commission.

You can read more about how Apple calculates commission here.

Failed charges

Number of subscription suspensions due to billing issue within selected period.

New regular subscriptions

Number of new regular subscriptions that became active within selected period.

New trials

Number of trials activated within selected period.

New intro offers

Number of introductory offers activated within selected period.

New promo offers

Number of promotional offers activated within selected period.

New users

Number of new users registered by Apphud within selected period.