Get Customers Insights

This guide describes how to get customers insights by using rule template.

Ask customer why did he started a trial, introductory period or regular subscription. It works like this:

Apphud will automatically present a survey or feedback screen when a user starts trial, introductory period or regular subscription. You should create this screen using Apphud visual editor.

How to Configure This Rule

1. Open Rules section on Apphud.

2. Click "Create rule" button.

3. Choose "Get customers insights" template:

4. Configure events when this rule will be performed in "Setup" section, apply filters if needed.

5. Configure User segments if needed.

6. Select screen with survey or feedback screen or create new by tapping "Build new screen" button.

You may create complex surveys by connecting 2 or more screens in Apphud visual editor.