Profile Settings

Profile Settings is accessible by clicking on your avatar in the upper-right corner of any Apphud cabinet page.

The Profile Settings section has two modules:

• General: Update your personal information, email address, and password.
• Billing Portal: Review and manage your subscription plan, check your metered MTR and invoicing history, and update payment information. In the Billing Portal, you can also access and share your unique referral link to invite new users and earn rewards via Referrals.

General Settings

The General Settings allow you to manage your Personal Information, used within the Apphud cabinet and for invoicing:

• First Name & Last Name: You can update the name associated with your Apphud account.
• Email: You can update the email address associated with your account. Note that changing your email requires confirmation via a verification email. Once you update your email address and save settings, "[Action Required] Please confirm your email" will be sent to the new address. The Email is used as a user login to the system, thus, after the update you will need to use the newly specified Email as your login.

You can also set a new password by entering it in the corresponding fields of Change Password: section.
Ensure your password contains at least 8 characters, including uppercase letters and numbers.

Billing portal

The Billing portal provides an overview of your current subscription and usage, and has four tabs:

• Billing - current subscription details
• Payments - a list of invoices that can be downloaded
• Plans - available plans and features, so you can change your subscription any time
• Referrals - tab where you can invite other people to Apphud and enroll in the Referral Bonus program

Billing

The section contains information about your Apphud plan and subscription period, such as:

1. Current Plan: your current subscription plan name at the top, e.g., "Expert" or "Enterprise - Tier 1";
2. Billing period: start and end date of the current billing period, e.g., "Jan 7, 2026 - Feb 7, 2026";
3. MTR included in plan: Monthly Tracked Revenue (MTR) that is included in your plan price; the number is shown after "... out of";
4. Revenue tracked: actual MTR tracked by now for the current billing period;
   Overaged MTR: MTR tracked beyond the amount included in your plan price;
5. Refunds won back: Costs for the Win-Back Refunds feature if it is enabled.
6. Flows (web-to-web): Costs for the MTR tracked through Apphud Flows if it is enabled.
7. Upcoming invoice will show the estimated amount in USD, specifying how it is composed by providing a breakdown by "Fixed fee", "Usage fee" for overaged MTR fee, and Add-On features fees with calculation, if such features are enabled.

Under Apps MTR usage, you can see the list of all your applications registered in Apphud with the relevant MTR>0 for the current billing period. If an app MTR is $0, it won't be shown in the list.
MTR tracked for apps that were then transferred or deleted during the current billing period will be shown with corresponding remarks - (transferred) or (deleted).

Payment Details

On the bottom right of the Plan and billing tab, you can see Payment details section, which shows the current billing method, e.g. "Visa ending in 6094 Expires 01/28".

To update the current method, click on the edit pencil icon nearby.

At the top of the opened Update payment method view, you can check the list of current and historical Payment methods used for your Apphud Subscription.

You can add a new payment method by clicking + Add method button and entering the card details, e.g., when your card is about to expire, to ensure uninterrupted access to Apphud services.

Or you can change the current payment method to a previously registered one by setting it as the default:

Billing address section in the view can be left untouched/empty, or you can specify here your billing details, such as Company name, Address, etc., if you'd like this information to be shown in your Invoices.

Historical Payments

In Payments tab, you can see the list of all historical payment attempts - successful and not - for the previous billing periods and subscription episodes.

Via click on Download button, a relevant Stripe payment order will be opened in a new tab, and from there you can download an Invoice or a Receipt:

Changing Your Plan

You can change your subscription plan at any time by navigating to Plans tab in Billing Portal module. You'll see the window with subscription plans available and your "Current plan" marked.

Just click the Choose Plan button on the new plan, confirm the choice, and your subscription will be updated.

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Note

To avoid disrupting active workflows, we don’t immediately disable premium features that are currently in active use.
If your apps rely on functionality not included in the newly selected plan (such as active Rules, Experiments, or Integrations), we may ask you to confirm the plan change before applying it, to ensure a smooth and intentional transition.

You can study the list of features available for each plan on your own, or request a consultation with Support to pick up an optimal plan for you.

Referrals Tab

The tab is available in Billing Portal module. It allows you to take part in the Apphud Referral Program - invite others to Apphud and get entitled to a Referral Bonus.

There are two ways to invite referrals:

• Copy your personal referral link and share it with friends or colleagues. Invite others via email by entering their email addresses in the provided field and clicking Invite.