Team Management

Overview

Apphud allows app owners to invite team members with different roles to manage applications collaboratively.

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Note

The number of collaborators (seats) you can invite depends on your Apphud subscription plan.
For detailed information about seat limits, please refer to your plan details.

The functionality is accessible by clicking on the Settings in the left menu in the Apphud cabinet, and then on Team under the "Project" section of the Settings:

The Team page has two lists - current collaborators and pending invitations. For each team member, the list shows Email, current Role, and access to the Apphud Dashboard (and thus analytics reports).

User Roles and Permissions

Each collaborator's role defines the level of access to the application’s data and settings:

Owner

The Owner has full administrative rights over the application, including transferring the app to another user. Only the Owner can perform app transfers.

App admin

Admins have almost the same level of access as the Owner, except for the ability to transfer the app to another user. Admins can manage team members, configure settings, integrate platforms, and export Users and Events details.

App member

Members have configurable access rights. They may have access to analytics or be restricted from it entirely. Members can configure application settings, but cannot manage the team or export Users and Events.

Marketing manager

The Marketing Manager role has the most limited access. They can only view the 'New Users' chart and do not have access to any other application settings or analytics.

Inviting Team Members

To invite a new collaborator, the app owner or Admin needs to:

1. Navigate to Settings → Team.
2. Click on Invite User.
3. Enter the user's email address and select a role ("App member" with access to analytics is chosen by default).
4. Click Invite.

The email titled "You've been invited to join the app" will be sent to the specified person, allowing the recipient to join the application with the designated role. To accept an invite, a user must click the "Join the app" link in the email. If the invited user is not registered yet in Apphud, the registration will happen right after the invite acceptance.

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Note

At the moment there is no possibility to invite a collaborator to multiple apps at once.

Managing Invitations

Apphud allows to Revoke or Resend invitations at any time. Revoking an invitation removes the pending request, while resending will trigger a new email notification to the invitee.

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Note

An invite link will expire after one week, afterwards the invite needs to be re-sent.

Managing User Roles and Removing Users

To change a user's role or remove a user from the team, the app owner or Admin needs to follow these steps:

1. Go to Settings → Team.
2. Find the user in the Team collaborators list.
3. Click the three dots (...) under the Actions column next to their email.
4. Select Change Role to update their access level or Remove member from Team to revoke their access.
5. In the opened pop-up window, confirm the changes by clicking the Save button if a new role is selected or the Remove button if access is being revoked.

Self-Request for Access Removal

Collaborators can request the removal of their access to an app owned by another user by submitting a request to Apphud Support.
This request ensures the collaborator no longer has visibility or permissions for the specified application.

Access to Premium features

Collaborators can switch between apps using the app list, where a search feature is available for quick navigation by the first letters of the app's name. The list will show all the apps a user has access to, whether as the owner or as a collaborator.

Collaborators access Apphud premium features based on the app owner's subscription. They do not require a separate subscription. However, if a collaborator manages their own apps in Apphud, they will not have access to premium features for those apps unless they are subscribed separately.