Slack
This guide describes how to add and configure Slack integration.
The Slack integration posts Apphud subscription event notifications to your team's Slack channel via an incoming webhook — see trials, renewals, refunds, and cancellations land in real time without leaving your chat.
How to Add Integration?
Step 1 - Preparations in Slack
Add an incoming webhook in your Slack workspace and copy the Webhook URL it generates.
Step 2 - Authentication
In Apphud, open Connections → Integrations (the All or Messengers tab). Click Add Connection for Slack and choose a Source in the pop-up.
Enter:
- Webhook URL (required) — the URL copied in Step 1.
- Username — the name shown in notifications.
- Channel — the target Slack channel name.
Step 3 - Additional Configuration
Environment
Configure generic Environment settings as described on Integrations overview → Configuration tab.
Step 4 - Set up filters (optional)
Navigate to Filters tab. Set up filters if needed as described on Integrations overview → Filters tab.
Step 5 - Set up Events list
Open the Events tab of the configuration. Disable events you don't need.
Step 6 - Test connection (optional)
Save the connection. To send a test event click on Test connection and follow the general flow.
Step 7 - Enable and save
Make sure Enable this integration is checked and click Save.
Events
Possible events sent to Slack:
NoteYou can read more about events here.
| Event | Default Name |
|---|---|
| TRIAL PERIOD | |
| Trial period started | Trial Started |
| Successful conversion from trial period to regular subscription | Trial Converted |
| Failed conversion from trial period to regular subscription | Trial Expired |
| INTRODUCTORY OFFER | |
| Introductory offer started | Intro Started |
| Introductory offer renewed | Intro Renewed |
| Successful conversion from introductory offer to regular subscription | Intro Converted |
| Failed conversion from introductory offer to regular subscription or failed renew | Intro Expired |
| Refund during introductory offer | Intro Refunded |
| REGULAR SUBSCRIPTION | |
| Subscription started | Subscription Started |
| Subscription renewed | Subscription Renewed |
| Subscription expired | Subscription Expired |
| Subscription refunded | Subscription Refunded |
| PROMOTIONAL OFFER | |
| Promotional offer started | Promo Started |
| Promotional offer renewed | Promo Renewed |
| Successful conversion from promotional offer to regular subscription | Promo Converted |
| Failed conversion from promotional offer to regular subscription or failed renew | Promo Expired |
| Refund during promotional offer | Promo Refunded |
| CANCELLATIONS | |
| Trial Canceled | Trial Canceled |
| Subscription Canceled | Subscription Canceled |
| Autorenew disabled (Deprecated) | Autorenew Disabled |
| Autorenew enabled | Autorenew Enabled |
| OTHER EVENTS | |
| Non renewing purchase | Non Renewing Purchase |
| Non renewing purchase refunded | Non Renewing Purchase Refunded |
| Billing Issue | Billing Issue |
Updated about 2 months ago
